2.7 明细精确查询 

地 址

                    Path: /Interface/{access_token}/CallData
                    HTTP Method: Post
                    URL Params: 无
                    Request Headers: 无
                    Request Body: {"session_id":"7446******842482245"}
                    Response Body: 详情参见示例返回值,返回的 JSON 数据中会包含除上述属性之外的一些其他信息,均可以忽略。

属性说明

session_idString非必选session id编号正整数,大于0,小于10000

服务端响应内容

                  {
                  "status":"0",
                  "message":                  
                          {
                              "sessionId": "7446******842482245",
                              "startTime": "2016-06-02 11:02:15",
                              "endTime": "2016-06-02 11:13:11",
                              "remoteUrl": "tel:01******039",
                              "localUrl": "sip:91**25",
                              "duretion": "641",
                              "end_type": "通话挂断",
                              "call_Type": "1",
                              "cIvrKey": "",
                              "path": "http://***/ims_103ex/record/CC5001/Agent/20160602/C***01_0x_2016******0215_tel-01******039_sip-91**25_101.wav",
                              "agentId": "101",
                              "r_startTime": "2016-06-02 11:02:30.0",
                              "r_endTime": "2016-06-02 11:13:11.0",
                              "skillName": "业务咨询"
                          }
                   {
                    "status":"1",
                    "message":"操作失败"
                   }
                   {
                    "status":"2",
                    "message":"认证失败"
                   }

响应说明

参数名中文名
data数据,数据详细请见下面
参数名中文名
localUrl主叫号码
remoteUrl被叫号码
sessionId录音唯一标识
agentId客服ID
call_Type呼叫类型
end_type状态结果
r_startTime录音开始时间
r_endTime录音结束时间
startTime座席接通时间
duretion座席接听时长
cIvrKey满意度
path录音地址
skillName技能组

响应说明

属性类型说明
statusString0/成功 1/失败 2/认证失败
messageString成功返回获取的JSON/失败返回操作失败